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Customer Success Design Architect

Company: VirtualVocations
Location: Signal Hill
Posted on: November 13, 2024

Job Description:

A company is looking for a Customer Success Design Architect to drive customer onboarding and maximize product value.
Key Responsibilities

Design and implement AppViewX technology solutions for customer cryptographic asset management
Conduct adoption workshops and identify new use cases for account growth
Collaborate with cross-functional teams to translate business needs into new solutions and prioritize product enhancements

Required Qualifications

Minimum 6 years of experience in a technical architectural design role
At least 4 years in customer-facing technical roles, preferably in a post-sales capacity for a SaaS company
Minimum 1 year in a senior role (Team Lead, Technical Manager, etc.)
Domain knowledge in PKI, SSH, DNS, and associated cryptographic standards
Experience with certificate lifecycle management and PKI implementation processes

Keywords: VirtualVocations, Hemet , Customer Success Design Architect, Professions , Signal Hill, California

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